WHAT DO YOU NEED HELP WITH?
Frequently Asked Questions
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WHAT PHONE TYPES ARE SUPPORTED?
Geolocation works on all generations of phone types with internet.
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HOW ACCURATE IS GEOLOCATION?
Geolocation works on all generations of phone types with internet.
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HOW LONG DOES IT TAKE?
An SMS is sent to the third party within 2 minutes and you will receive a notification immediately after the third party has given consent to share their geolocation.
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WILL GEOLOCATION WORK IF THE THIRD PARTY'S PHONE IS SWITCHED OFF?
The third party's phone needs to be switched on for the tracker to work. However, as soon as their phone is on, they will receive the message to locate their location.
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HOW MUCH DOES IT COST TO GEOLOCATE A MOBILE PHONE?
You will be charged 39.90 per month for unlimited geo-locating. The subscription will renew automatically but is non-binding and you can cancel anytime.
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IS IT LEGAL TO GEO-LOCATE A THIRD PARTY?
Geolocation is fully legal and in compliance with the recommendations of the Information Commissioner’s Office. Geolocation will only work if the third party gives consent to share their geolocation.
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IS MY INFORMATION SAFE?
Your anonymity is important to us. The geo-location of the third party gets sent over a secure TLS (Secure Sockets Layer) protocol and is not visible to other people. Your personal information and identity are not shared with anyone.
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HOW DO I CANCEL THE SUBSCRIPTION?
The subscription is non-binding and you can cancel anytime. To unsubscribe, click here.
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HOW DO I RESET MY PASSWORD?
Resetting your password is easy. click here. and follow the onscreen instructions.
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